Last updated: 11 August 2026
These Terms and Conditions ("Terms") govern your purchase and use of services from TISS Corporation ("TISS", "we", "us"). They apply to every service bought through our website, including our online payment solutions and our domain, email and related services. By paying for a service you agree to be bound by these Terms.
Where a written scope, proposal or service listing describes a specific service, that description sets out what is included for that service. These Terms govern everything else.
We provide two groups of service:
We are a service provider, not a payment provider. We never take custody of your money and we take no share of your transaction values. See section 9.
All prices are in South African Rand and are the prices published on the relevant service listing at the time of purchase.
Your payment reference is shown on screen when you pay and is quoted in the receipt emailed to you. Please use it in any query about a payment.
Payments to TISS are processed by our payment provider. You can pay by card, Instant EFT, SnapScan, or Apple/Google Pay. Your card details are not shared with us.
Where you accept payments through a platform we build for you, the transaction fees, settlement periods and terms of your payment provider are a matter between you and that provider. Those fees are payable by you, and we take no margin on them. An Instant EFT taken through a payment provider carries a transaction fee where a manual EFT into a bank account does not; that fee buys immediate confirmation and a reconciled payment reference.
Price. R4,850 per year, payable annually in advance. No VAT is charged and none is claimable. There is no later balance and no checkout fee.
These are prerequisites. They are not things we can supply on your behalf, and the service cannot be delivered without them:
Your platform is delivered within 72 hours of your payment clearing: up to 48 hours for the payment to settle, then up to 24 hours for domain registration, cloning, configuration, deployment and listing your first service. The 72 hours runs from payment clearing, not from the moment you click Pay.
Delivery also requires your launch details. The fulfilment clock starts when we receive them: on the receipt screen immediately after payment for most customers, or on return of the information checklist we send you if you do not complete that screen.
Your platform cannot go live until your payment provider has approved your account. Where you are still waiting on that approval, the wait is not part of our 72 hours and is not a failure to deliver on our part. We will keep you updated on the schedule you were given, including when there is no change to report.
Price. R1,950 per month. No VAT is charged and none is claimable. No checkout fee. Transaction fees remain payable to your payment provider under their terms.
Timely offer information, fulfilment confirmation for every published offer, and a supported payment provider account in good standing.
Routine listing changes are made within 2 business days of request. The service renews automatically each month. You may cancel with one calendar month's written notice. The current price is confirmed at each renewal.
Where the service level above is not met in a given month, you receive service credits or a pro-rata refund for that month.
Our domain, email and related services are supplied on the scope and price shown on the relevant listing or written quote. Setup times, included support and any recurring fees are as stated there.
Domain registrations and third-party mailbox licences are supplied subject to the terms of the registry or vendor concerned, and their renewal fees are payable by you. Keeping your domain registration current is your responsibility.
Scoping confirms what you are selling, who your customers are, how you reach them, whether you can fulfil the offer, and the status of your payment provider account.
If you buy directly from our website without speaking to us first, scoping is the first thing that happens after payment and before any delivery work begins. If scoping shows the service is not a fit for your business, we will tell you so in writing and refund you rather than deliver something that cannot work. Section 5.5 applies.
We build and maintain the platform you sell through. We do not generate demand, traffic or leads, and we do not guarantee any volume of sales, payments or revenue. Marketing is excluded from every service described in these Terms. A platform delivered as scoped has been delivered even if you make no sales through it.
We apply appropriate technical and organisational measures to protect your data, and we process personal information in line with South African data protection law. We collect and process personal information only to deliver the services described here. Where we process personal information belonging to your customers, we do so on your instruction and on your behalf; you remain responsible for the lawful basis on which you collected it.
Our total liability arising out of or in connection with a service is limited to the amount you paid us for that service in the twelve months preceding the claim.
We are not liable for indirect or consequential loss, loss of profits, loss of business, or for the acts, omissions, fees, downtime, settlement timing or approval decisions of third parties, including payment providers, domain registries, hosting vendors and banks. Nothing in these Terms limits liability that cannot lawfully be limited.
We may update these Terms with reasonable notice. The version in force for a purchase is the version published at the time you paid. Continued use of a service after a change takes effect constitutes acceptance of the updated Terms.
These Terms are governed by South African law, and any dispute will be resolved in the South African courts.
For questions about these Terms, or about anything in them, contact us at info@tisscorporation.co.za or on WhatsApp at 069 516 5954.